The institutional decisions to support remote learning and teaching during the COVID-19 pandemic

COVID-19 disease caused an out-breaking with implications in citizens' private and public life. Face-to-face higher education had to adapt their lectures abruptly to a remote emergency mode. In this situation, both methodological and technological decisions had a principal role in closing the 2019-2020 academic course successfully. In this paper, the strategic decisions of the University of Salamanca (Spain) at the institutional level are summarized, taking into account not only the principal goal of ending a contingency situation but focusing on how to face the 2020-2021 academic course, in which one all the universities know that they will have to operate with the disease, but the uncertainty will be still present.