Mining Text Outliers in Document Directories

Nowadays, it is common to classify collections of documents into (human-generated, domain-specific) directory structures, such as email or document folders. But documents may be classified wrongly, for a multitude of reasons. Then they are outlying w.r.t. the folder they end up in. Orthogonally to this, and more specifically, two kinds of errors can occur: (O) Out-of-distribution: the document does not belong to any existing folder in the directory; and (M) Misclassification: the document belongs to another folder. It is this specific combination of issues that we address in this article, i.e., we mine text outliers from massive document directories, considering both error types. We propose a new proximity-based algorithm, which we dub kj-Nearest Neighbours (kj-NN). Our algorithm detects text outliers by exploiting semantic similarities and introduces a self-supervision mechanism that estimates the relevance of the original labels. Our approach is efficient and robust to large proportions of outliers. kj-NN also promotes the interpretability of the results by proposing alternative label names and by finding the most similar documents for each outlier. Our real-world experiments demonstrate that our approach outperforms the competitors by a large margin.