Usability Evaluation and User Interface Design of University Staffing Information System

Human Resources X Information System or “Sistem Informasi Kepegawaian X (SIPEG-X)” is a staffing information system that is used to monitor staff performance at a large public university in Indonesia. Since this information system was first developed, there has been no significant update on the system, especially if it is viewed in terms of user-interface (UI) or user experience (UX). This then led to the difficulty of assessing performance against the university staff because of a lack of satisfaction and comfort in using the information system. Therefore, usability evaluation and design refinement of these university staffing information systems was carried out using user-centered design methodology so that a new system in the form of a mobile application was developed to provide solutions to the interface of this staffing information system. Evaluation is conducted through surveys, usability testing, and contextual interviews to assess the usability aspects of the current implemented website application. The evaluation results show that the usability of these information systems needs to be improved and based on the principle of Shneiderman's Eight Golden Rules of Interaction Design, a prototype is proposed to improve the interface as well as the user experience.