Intelligent integration of information on the Internet for travellers on demand

The paper focuses on the real-time integration of travel information from data that can be accessed on the Internet. In most cases, the necessary information does not exist in a form users really want. Information from various sources on the Internet needs to be integrated intelligently to produce the information in a form users demand. In the proposed system, Internet robots access homepages on the Internet, and the information is analyzed and integrated by an intelligent agent. To integrate the useful information, the profile of each user is needed, as is the situational information, such as where the user is located and what situation the user is in. The system provides a menu that can help the traveller to deal with difficulties and allows the user to click on one of the pre-defined menu options. The system infers the information the user needs from the user profile and situational information, and intelligently integrates information that the user might need. In the case of a traffic accident, for example, the system gives information such as the phone numbers of the nearest hospital, local insurance company, police and so on. The agent also can make automated phone calls on behalf of the traveller.