Managing Stakeholder Participation in Transport Decision Making: Perspective of Public Pharmaceuticals Supply Chain in Morocco

Including stakeholder's views and concerns in making transport decisions is strongly recognized as a prerequisite to ensure effective outcomes. Appropriate techniques and tools are needed to manage stakeholder participation process towards well-considered and thoughtful solutions. This paper presents a literature review of methods and practical techniques to determine who should participate in the decision making process, when and how. An illustrative example of managing stakeholder engagement in deciding on the appropriate transport network for the Moroccan pharmaceutical supply chain is presented.