A conceptual framework for AI system development and sustainable social equality

Artificial intelligence (AI) technology has been used for some years and is growing rapidly. We are living in a world where AI has been involved in many different ways; from helping us to perform online search, shopping on the internet, customer service over internet, medical research, advices over banking activities, advices for legal matters, or to determine different stages of our life, even since when a baby is born. AI has also been significantly having a strong impact on the way we conduct business; for example, customer analysis, product research, trend analysis, making price policy, and recruiting process. However, awareness levels among end-users is still low. Authorities and industries are still looking for possibilities to regulate, optimise and harmonise negative issues that have been raised. In addition to just following general policies, developers and companies also need to take ethical issues into consideration in order to build trustworthy AI powered systems. This paper is aiming to design a conceptual framework by seeking possibilities in/among known debates, issues, theories, policies, dilemmas, and with personal view, instead of finding general solutions. The opinion of this paper does not necessarily reflect the views of the organisation.