A Conceptual Framework of Sustainability Balanced Scocecard for State-Owned Plantation Enterprises

As a common practice in GCG, state-owned plantation enterprise (SOPE) should consider government concern as the shareholder of the SOPE in formulating its vision and aligning its operation with the vision. Performance evaluation in the SOPE is very important to meet the concern of shareholders and people as well. However, there is still a lack in conceptual framework on performance measurement tools for SOPEs. Therefore, the purpose of this paper is to present a conceptual framework of sustainability balanced scorecard for SOPEs. The conceptual framework was developed through exploratory research regarding three dimensions of the TBL (environment, social, economy), four perspectives of the BSC (stakeholders, financial, business process, learning and growth), and three focused duties of SOPE. The proposed conceptual framework was comprised of six perspectives that are stakeholders, economy, social, environment, internal business process, learning and growth. A field assessment was carried out to evaluate the applicability of the conceptual framework through case study on four SOPEs in Indonesia. The assessment results showed that the developed conceptual framework of sustainability balanced scorecard would be very useful in performance management of SOPE.