Critical Success Factors in Managing Project Using IS/IT: : Case Study for Projects in Indonesia During COVID-19 Pandemic

COVID-19 pandemic has forced the economy's downfall and pushed the enterprises around the globe to embrace Working From Home. For the projects managed using IS/IT during thereof, the literature study performed resulted in Factors to embrace; furthermore, the interview with a Global Service Manager of a state-owned Telco company in Indonesia suggested 24 CSFs drawn from such Factors aforementioned. A survey was then conducted to stakeholders of the projects in Indonesia using the Quota-sampling technique to rank or prioritize those CSFs into the top 12 ranked CSFs for the enterprises operating in Indonesia to quickly consider embracing the first time in every project setup. The Researcher thinks that this research performed during the COVID-19 pandemic will encourage the readers and enterprises to be more aware of the CSFs to run the project in such COVID-19 pandemic using IS/IT successfully.