Research on Service Quality Improvement of Chongqing Railway Station

Chongqing rail transit is in the stage of rapid development. This paper to improve the status of the rail infrastructure is becoming more and more old, further improve the quality of rail transit service ability and service, and make the railway traffic safety, convenient and comfortable travel environment, to realize passengers' "decent travel" and "warm travel" for studying the Chongqing rail transit quality promotion, sort out the problems of the existing rail transit system, and to propose improvement measures and improvement projects, and guide the formulation of Chongqing rail transit system quality improvement plan, and provide reference for the future new line construction, service quality evaluation methods and evaluation indicators, so as to achieve the quality improvement of the rail transit system.