Digitizing the Maintenance Documentation; a System of Systems in Oil and Gas Industry

This paper explores the digital transformation of maintenance documentation for systems of systems in the oil and gas industry. The question is how to create and apply maintenance documentation more effectively to shorten delivery time, create cost-efficient systems and services. Our research is based on semi-structured interviews with stakeholders working with documentation, aftermarket services and engineering of subsea solutions. We transferred the interviews into needs, stakeholder requirements and personas, and draw the picture of “as-is” and “to-be” states. The paper clearly illustrates the current, manual way of producing and utilizing the documentation. A core contribution from this paper is the process of generating preservation, storage and maintenance documentation for complex subsea systems of systems. We propose a model for digital generation of required documentation. A need-based transfer to a digital process has a huge potential for enabling more efficient and effective maintenance and subsequent repair of the subsea systems.