Measuring Quality of Service (QoS) and Quality of Experience (QoE) on 5G Technology: A Review

The 5G technology to be released in 2020 has a distinct advantage from its predecessor. This difference also results in measurements of Quality of Service (QoS) and Quality of Experience (QoE) which are very diverse because there is no specific standard on 5G technology. This paper gives a review of various approaches in the measurement process of QoS and QoE that grouped into objects, methods, and data acquisition. In addition, this paper provides suggestions on how to prioritize a measurement process related to the location and conditions where 5G technology will be implemented and taking the example of the cellular user condition in Indonesia.