Evaluation and Recommendations for the Instructional Design and User Interface Design of Coursera MOOC Platform

Massive Open Online Course (MOOC) is one of the online learning implementations. The average of the completion rate from the courses in MOOC is still relatively low. The participants of the study are people from Indonesia and most of them are workers, students, and college students. This research aimed to determine the extent to which the MOOC Coursera platform follows the principles of the instructional design and interface design i.e., Gagné’s Nine Events of Instruction, Chickering and Gamson’s Seven Principles for Good Practice in Undergraduate Education, and Shneiderman’s Eight Golden Rules of the Interface Design. Moreover, this research was also reviewed from the usability aspect. The study showed that Coursera has implemented all of the instructional design principles and seven from eight points of interface design principles. This research also proposed improvement recommendations based on the results of data analysis from respondents who were mostly from areas on the island of Java namely Jakarta, Bogor, Depok, Tangerang and Bekasi (Jabodetabek).