Digitization of Higher Education Institutions

The fourth industrial revolution, the digitization of industry, is driving business landscape and associated skills development, including tertiary education. Universities and institutions of higher learning have evolved into technological hubs, developing and delivering skills for the future. The operations and systems together with workflows of delivery at a tertiary institution should be modified to deliver services and a product that is 4IR savvy, more importantly, the systems and processes must be 4IR enabled so as to deliver a seamless, efficient, smart digital experience. This paper reviews tertiary institutional operations and provides an architecture to deliver digitization at institutional level. This research adopts a functional and architectural view of the system and systems of systems. A Digital Education Evaluation Model (DEEM) is proposed for evaluation of traditional and digitized practices, for identification of digitized technologies for adoption. The DEEM is demonstrated by comparatively analyzing traditional and virtual classrooms.