ERP Acceptance Model for SMEs based on CSFs

More and more companies are implementing ERP nowadays. Due to the fact that almost all large companies have already adopted ERP, the ERP vendors are now focusing on SMEs. However, in Mauritius, the rate of adoption of ERP by SMEs is relatively low. In this study, the Critical Success Factors (CSF) affecting SME ERP adoption in developing countries have been analyzed. Technology adoption models including those proposed in the ERP landscape have been investigated. Based on these findings, an ERP Adoption Model (ERPAM) has been proposed which is based on CSF and existing technology adoption models. This model has been evaluated using SMEs in Mauritius using a survey-based approach and hypothesis testing. Data was collected by the means of questionnaires and a total of 104 responses were recorded for analysis. Regression and Correlation tests were performed to test the hypotheses. The model is then re-adapted based on the results of the evaluation.