Smart Assistance for Students and People Living in a Campus

Being part of one of the fastest growing area in Artificial Intelligence (AI), virtual assistants are nowadays part of everyone's life being integrated in almost every smart device. Alexa, Siri, Google Assistant, and Cortana are just few examples of the most famous ones. Beyond these off-the-shelf solutions, different technologies which allow to create custom assistants are available. IBM Watson, for instance, is one of the most widely-adopted question-answering framework both because of its simplicity and accessibility through public APIs. In this work, we present a virtual assistant that exploits the Watson technology to support students and staff of a smart campus at the University of Palermo. Some in progress results show the effectiveness of the approach we propose.