Electronic government: perspectives from e-commerce

With the advent of the Digital Age, new technologies of e-commerce might be successfully employed to increase citizens' access to public information, to support interaction with public departments, and to enhance local, regional, national, and supranational governments' responsiveness to citizens' current needs and future expectations. The paper explores e-government from an e-commerce perspective and examines various aspects of techniques, methods and tools ranging from business process reengineering to knowledge management to agent technology, which can support efforts of modernizing government.