View Position Impact on QoE in an Immersive Telepresence System for Remote Operation

In this paper, we investigate how different viewing positions affect a user’s Quality of Experience (QoE) and performance in an immersive telepresence system. A QoE experiment has been conducted with 27 participants to assess the general subjective experience and the performance of remotely operating a toy excavator. Two view positions have been tested, an overhead and a ground-level view, respectively, which encourage reliance on stereoscopic depth cues to different extents for accurate operation. Results demonstrate a significant difference between ground and overhead views: the ground view increased the perceived difficulty of the task, whereas the overhead view increased the perceived accomplishment as well as the objective performance of the task. The perceived helpfulness of the overhead view was also significant according to the participants.