Abstract:
App stores are highly competitive markets, and unexpected app changes might incite even loyal users to explore alternative apps. In this article, we present five release ...Show MoreMetadata
Abstract:
App stores are highly competitive markets, and unexpected app changes might incite even loyal users to explore alternative apps. In this article, we present five release lessons, from emotional patterns identified using sentiment analysis tools, to assist app vendors maintain positive emotions and gain competitive advantages.
Published in: IEEE Software ( Volume: 36, Issue: 5, Sept.-Oct. 2019)