The Acceptance of using Enterprise Resource Planning (ERP) System in Higher Education: A Case Study of Jordanian Universities

Enterprise resource planning (ERP) systems become very significant in managing business processes. However, higher education institution (HEI) should think more about implementing ERP systems to manage their processes and produce high quality output. Certainly, many research on ERP adoption have revealed that the organizations often faced many barriers and the failure rate is very high. In addition, different research projects conclude that, oftentimes, universities do not gain the expected benefits from adoption the ERP system. The HEI in Jordan should understand the factors that affect the acceptance of ERP in order to gain the expect benefits of ERP. Hence, it is significant to determine the factors affect the adoption of ERP in HEI in Jordan, that is, whether the universities is ready for implementing it. Therefore, the main purpose of this study is to determine the factors that affect the acceptance of using ERP by Jordanian universities, by evaluating through the questionnaire survey, in order find the most appropriate and prepared universities that willing to adopt ERP system in Jordan.