Adapting SCRUM in Data Analytics Solution Development for Telecom Operators in Bangladesh

As usage of internet varies time to time depending on the modes, minds of users, Telecom services need to understand the tastes or requirements of users and develop a dynamic data analytics solution to sustain in the competitive market. In this paper, we have proposed an approach to data analytics or BI (Business Intelligence) solution taking into account the influence of Bangladeshi people's user experience of mobile data. We have shown the proper separation of analytical reporting and extract-transform-Ioading (ETL) part to easily adopt Serum method for business intelligence report development of telco operators. Serum doesn't mean that always the service delivery will be faster with high accuracy. But, for telco operators service development and delivery should be accurate and faster. Our proposed model is very much capable of obtaining high accuracy and agility at the same time where the same requirement rarely come back to product backlog for having an error in the previous development cycle.