A Smart City System using Backend as a Service Approach: Biskra City Case Study

Under the impact of the innovating Information and Communication Technologies (ICT) in the smart city context and the needs of information sharing and digital services, a smart city system aims to improve the life quality of its citizens by offering a set of public services. The aim of this research work, is to propose a smart city approach that exploits These technologies in the delivery of public services to allow greater real-time interaction with citizens, this research contributes to the domain of smart city public services delivery by treating the scalability problem faced by these systems; we propose a service providing framework based on the backend as a service approach on cloud to improve the quality of the smart city digital services according to the citizen's needs while enhancing the scalability of the system in large workloads. For illustrating the functioning of the approach we have used information about the city of Biskra administrative institutions as an application example of the system.