Drone-delivery Using Autonomous Mobility: An Innovative Approach to Future Last-mile Delivery Problems

Drone-delivery is seen as a possible solution to future last-mile delivery problems. Meanwhile, autonomous mobility allows dynamic human transportation within a city, which solves future traffic complications. The purpose of this paper is to propose an innovative delivery concept called Drone-delivery using Autonomous Mobility (DDAM). DDAM combines drone-delivery with autonomous mobility, to simultaneously solve three problems of the future cities: (1) high demand of delivery (2) short delivery lead-time and (3) complex traffic congestions. Using the Design Science Research Guideline the concept is illustrated and evaluated based on interviews with experts from relevant industries. The results indicate that the DDAM concept is more feasible as an alternative delivery method in high-demand seasons. The research reveals a high-potential for utilizing autonomous mobility in last-mile delivery.