Intelligent Transport Systems and its Impact on Performance of Road Freight Transport in Zimbabwe

The aim of this research study is to investigate on how ITS influence the overall performance of organizations in the commercial road transport sector in Zimbabwe and to analyze the challenges being faced in adopting intelligent transport systems. The study population was comprised of 50 registered road freight transport companies in Harare, Zimbabwe. Judgmental sampling method was employed. The researchers used the Krejcie and Morgan formula to determine the sample size. The sample size for the study was 44. The research established that most companies in the road freight transport sector have not implemented intelligent transport systems due to various challenges such as stiff competition from foreign transporters. The researchers recommended that companies in the road freight transport sector should use consultants to train in the proper usage of the ITS; complement vehicle tracking systems technologies with other effective traditional methods; use appropriate penalties if there is proof of vandalism; employing qualified and experienced personnel; research and development programs, change in management culture as well as accessing loans from banks and creditors for acquiring the ITS.