Expert Systems as a Tool to Improve Efficiency of Operational Production Management

Despite the diversity of automated management systems and the wide range of their functional features, there is a lack of informational and decision support of production management at the operational level. Researches of both Russian and foreign authors confirm that informational aspect of management is the foundation of its efficiency. The design and the usage of software which collect, modify, interpret information and forecast processes development on its basis are the key to enterprises efficiency when transferring to the sixth techno-economic paradigm. At the operational level of assembling management, one of the major processes is defect management. The paper proposes the way of increasing efficiency of engineering technologist work related to the processing of requests for registering defects revealed during aircraft assembling. Commonly, informational support of defect management processes is provided by paper or electronic registers, catalogs and manuals along with the data of different corporate information systems. Considering increasing intensification of production processes and therefore workers' informational workload, to increase speed and improve quality of processing information required for making decisions related to defect processing, it is proposed to use an expert system which allows accumulating data about typical solutions and provides simple decision support resources. The first results of the expert system implementation, which was developed by the authors and allowed improving engineering technologist work related to the processing of defect registration requests, confirm the relevance of further researches of expert systems as a tool of informational and decision support at the operational level of production management.