Research and Evaluation of Factors and Sub-Factors that Affect on the Timeliness and Reliability of Deliveries and Their Importance for the Efficiency of the Logistic Processes

One of the most important factors, affecting on the entire efficiency of the logistic processes is the well-timed and safe delivery. On one hand, it should be done on time and on the other hand - its integrity shouldn't be broken anyway. Hense, for the purpose of the current paper, the authors research what's the impact of timeliness and reliability of the deliveries on the efficiency of the logistic processes. This research is based on the expert evaluation, given by precisely selected respondents, who present their opinion for the impact level of all the factors and sub-factors over the theme and object of the study. As a result of this empirical research, conducted with the help of a specially written inquiry card, the authors present the summarized data, which is also analyzed in graphic images. Then they make conclusions and proposals for improving of the weaker criteria, whilst keeping the satisfying levels of the stronger ones.