Citizen Reporting Through Mobile Crowdsensing: A Smart City Case of Bekasi

The development of smartphones in terms of technology and its usage led to a development of new applications and new paradigms called mobile crowdsensing (MCS). MCS is a term used to turn a smartphone into a data sensor, data collector and sharing center by utilizing various sensors such as cameras, microphones, accelerometers, barometers, and more. In addition to the user mobility, it is possible to capture an interesting phenomenon for the user. The captured data and phenomenon can then be processed to become useful information. Various studies have made various applications and systems to capture various phenomena in the environment by utilizing the MCS paradigm. MCS is used by various cities around the world in making applications to get urban problems reports from the citizens to the government such as roads, floods, fallen trees, crime and other problems. The purpose of this application is to speed up the settlement of city problems. This paper will conduct analysis of citizen participation in providing data to the SOROT (MCS application for citizen reporting) platform. This paper will also discuss the result of SOROT implementation in Bekasi city to see whether there is already perceived benefits and to see the various improvements that can be done in the future.