Smart Governance as Smart City Critical Success Factor (Case in 15 Cities in Indonesia)

The complexity of the problem in cities requires disruption and innovative solutions. Improving the quality of life of a city's citizen with the percentage of people living in urban areas continues to grow to be the big goal of Smart City. Implementation problems of smart city still found in Indonesia, from 25 cities appointed to run smart city program in the year 2017, not entirely reach the target. The evaluation was conducted on 15 cities that are considered ready to go smart city. The result is more than 51% of smart governance activity assessed through the implementation of e-government system, has been run by these cities. This research proves smart governance as a critical factor in successful implementation of smart city. This contribution provides important benefits for every decision maker and policy in government if they want to run smart city in his city. And also the reference cities that can be used as an example in achieving the successful implementation of smart city in Indonesia.