The Determination of Website Usability Components by using Generalized Structured Component Analysis

Website is a bridge between users and online information. Websites with high usability value of course will be accessed by many users. Therefore building a useful website is important. Of course there are components that affect the usability of the website. However, the list of usability components is not defined consistently in different standards or models. This causes confusion as there are many lists of available usability components. This study aims to determine the usability components on the website. This is done by validating the website usability components by looking at the effect of each attribute on usability using the Generalized Structured Component Analysis (GeSCA) method, and developing the usability component by adding the usability components of ISO/IEC 25023:2016. The data used are 3000 and collected by spreading questionnaire directly. The results of this study indicate that the utility component in the four approaches and components of usefulness is valid and positive, or in other words has a direct effect on usability with a 95 percent confidence interval.