The Stakeholders’ Feedback Mechanisms for Degree Programs Quality Assurance

The article is devoted to the quality management of degree programs based on the PDCA cycle. Due to the duration of bachelor's and master's degree programs, the PDCA cycle should be used constantly during providing educational services to make management decisions promptly improving the degree program quality. The article describes the feedback mechanisms of the PDCA cycle on the stage Check both for the whole degree program and for each semester. At the same time, the following stakeholders provide the feedback: students after each semester, graduates at their graduation time, young alumni, who have worked after their graduation for 1-2 years, and employers having graduates among the personnel. These feedback mechanisms will allow assessing Degree Program Quality in a complex way. The article contains the regulations on using feedback mechanisms and its implementation based on the experience of Saint Petersburg Electrotechnical University.