Enterprise’s Innovative Infrastructure Development Model Based on Quality Function Deployment Method

The application of the QFD method for solving the problem of designing an innovative enterprise infrastructure is proposed. As requirements of the "consumer", the conditions for effective implementation of the company's innovation strategy are considered. Five alternative types of innovative strategies are identified. The requirements for each strategy to the level of development of the company's innovation infrastructure are determined. With the use of benchmarking technology and the expert assessments method, the matrix of the elements of the innovation infrastructure has been constructed to meet the requirements of the innovation strategy. As a result of the deployment of the quality function, two types of discontinuities were calculated: due to the existing innovation infrastructure as a whole, ensure successful implementation of the enterprise strategy and the degree to which each element of the innovation infrastructure corresponds to the requirements of the innovation strategy. The expediency of the use of cooperative interactions for the development of the innovation infrastructure is substantiated. A matrix model for the selection of the strategy for the development of the innovation infrastructure has been developed, taking into account the following parameters: the type and size of the gap, the organizational and financial complexity of the implementation of the reforms.