An analysis of public bus transport performance and its determinants factors: The case of major Morocco's cities

The aim of this paper is to evaluate and compare the performance of six public bus companies operating in the main Moroccan cities for the year of 2013 and to identify, at the same time, the external factors that affect the estimated performance. To this end, the “two-stage Data Envelopment Analysis (D.A.E) approach” was adopted. As a first step, the production efficiency, operational effectiveness and overall performance of operators were measured using three separate DEA models. In the second step, some external “environmental” factors are regressed on performance scores using a Tobit regression model.