Framework for planning the mobility service based on autonomous vehicles

Autonomous vehicles (AVs) facilitate alteration in the passenger transportation. Shared, demand-driven mobility services based on small-capacity AVs emerge in urban areas. In order to provide highly personalized services and to enhance the acceptance of AVs, the user expectations are to be revealed. The research question is what kind of information is needed to plan various service types with the consideration of user expectations and operational constraints. Accordingly, the planning functions, as well as their input and output data have been identified. Then, the connections between the functions have been explored. In order to provide input data for planning functions, we have elaborated a data collection method applying a questionnaire survey with stated preferences. Based on the survey data correlations could be revealed between socio-demographic characteristics or mobility habits and expected mobility service attributes. The results can be used as a framework for planning mobility services based on AVs.