Mixed reality application to support infrastructure maintenance

This paper presents a mixed reality (MR) application developed for the head-mounted display Microsoft HoloLens that supports infrastructure maintenance works in buildings with complex infrastructure. The solution is intended to help maintenance workers when they need to track and fix part of the infrastructure by revealing hidden infrastructure, displaying additional information and guiding workers in complex tasks. The application has the potential to improve maintenance worker's tasks as it can help them perform faster and with more accuracy. The work explores the creation of the application and discusses the methodologies used to build an optimal and user-friendly tool. The methodology is based on design science research: an improvement need, and not necessarily a problem, was identified, and from there a solution was conceived. MR has proven to be a major tool for helping in several areas, and this paper can give insights for many future solutions with mixed reality or HoloLens and help them build new and better applications to improve tasks at a job or at home.