A New Model Based on Soft Computing for Evaluation and Selection of Software Products

This paper proposes a new model for assessment and selection of software products according to their quality. This model is able to implement elements such as the manipulation of heterogeneous, ambiguous, imprecise information coming from different sources; the analysis of the interdependence between criteria; the incorporation of essential criteria and the independence of data in the aggregation process. The assessment model was applied to three products of software demonstrating it is operable, reliable, precise and easy to understand for its application to industry.