Wireless service at Public University: A survey of users perception on security aspects

There is an important growth in the application to detect and protect network from the intrusion and unauthorized party as well as create access control among users around the world through this decade. Contextually, the majority of users expected an integrated platform to address the challenges posed by cyber security while also enabling secure access to campus network. Not surprisingly, the large majority of enterprises also have implemented some form of protection mechanism to provide end-to-end security such as firewall, authentication or antivirus, which at some extent it is difficult to design, configure, manage, maintain and monitor. Therefore, many security breaches are occurred because of the misconfiguration resulted the vulnerabilities to be exploited by hackers or caused by compatibility issues between products used in the campus network to reduce budget. Arguably, many security aspects can be strengthen through the improvement of human resource strategy to handle the campus network. This study want to investigate the user perception on security aspect of Wi-Fi performance in Universiti Utara Malaysia to provide some insights on the indicators to be considered by the network administrator.