An integrated process and digitalization perspective on the shipping supply chain — A literature review

The maritime transport industry operates in an environment characterized by fluctuating fuel prices and low freight rates in a dynamic competitive market. Shipping companies must therefore adopt responsive supply chains whilst containing costs. This study investigates what extant literature can offer from an integrated digitalization and business process management perspective to enhance supply chain performance for shipping companies. The main themes identified in literature have been categorized according to their contributions to achieving responsive and efficient supply chains. Furthermore, the drivers of enhanced supply chain performance have been identified and an agenda for future research is proposed. This study therefore contributes to the research field of maritime transport by enfolding extant literature and guiding decision makers in their efforts to achieve responsive and adaptive shipping supply chains.