IT governance in public organization based on ITBSC and cobit 5: The case of Kupang Municipality

IT Governance becomes a key component in corporative governance because of the influence of information systems and technologies that support every component of the organization. IT governance which is applied to government organizations can provide positive benefits and support the achievement of business objectives to increase the quality of public services. Application of a good IT Governance is used to apply it in accordance with institutional context. The method used is COBIT 5 combined with ITBSC, then mapping with institutional objectives. The process of collecting data using structured interview methods to the stakeholders in Kupang Municipality. This research found that capability level of Kupang Municipality is in position 0 (incomplete process) with target level of capability of 3, it means that IT Governance of Kupang Municipality not in a maximal condition to responding business process. This study also produced a recommendation for improvement in order to increase the value of capability levels that were set based on COBIT 5.