The impact of risk stratification on care coordination

Effective care coordination requires risk stratification, but little evidence has been collected about how it impacts clinicians. This care coordination pilot project created a unique opportunity to observe care coordination activities for 10,000 patients over 18 months, before and after risk stratification. Risk stratification feedback increased care coordination contacts with high-risk patients, without decreasing contacts with low-risk patients. The results of this study provide quantitative evidence of the importance of risk stratification in care coordination.