Salesforce CRM: A new way of managing customer relationship in cloud environment | IEEE Conference Publication | IEEE Xplore

Salesforce CRM: A new way of managing customer relationship in cloud environment


Abstract:

With the appearance of distributed computing, associations are hoping to move their Customer Relationship Management (CRM) applications from an On-Premise environment or ...Show More

Abstract:

With the appearance of distributed computing, associations are hoping to move their Customer Relationship Management (CRM) applications from an On-Premise environment or we can say local servers to an On-Demand environment that is on cloud server. On-Premise environment is when association has the framework and programming inside their system. In On-Demand environment, outsider has the base and programming and charges the relationship in light of its participation show. Salesforce is the principle On-Demand CRM thing.
Date of Conference: 22-24 February 2017
Date Added to IEEE Xplore: 23 November 2017
ISBN Information:
Conference Location: Coimbatore, India

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