An integrated process for system maintenance, fault diagnosis and support

This paper presents an overview of an integrated process for system maintenance, fault diagnosis and support. The solution is based on Qualtech Systems, Inc.'s (QSI's) TEAMS toolset for integrated diagnostics and involves several key innovations. As a showcase of the integrated solution, QSI, along with Antech Systems and Carnegie Mellon University (CMU), have recently completed a research project for the Information Technology Branch at the Naval Air Warfare Center-Aircraft Division (NAWC-AD) in St. Inigoes, MD. The project involved enhancing, customizing and integrating the QSI toolset with interactive electronic technical manuals (IETMs), whose display automatically adapts to the technical capabilities of the technician using the system. The entire system, termed ADAPTS (Adaptive Diagnostic And Personalized Technical Support), provides comprehensive solution to integrated maintenance and training. This paper describes the architecture of different QSI modules and their overall integration into comprehensive system maintenance, diagnostic and support system, as implemented in the ADAPTS system.