Smart queue system based on RFID technology for theme park

Recently, improving the service quality of a theme park has become a very hot topic. Decreasing the queue waiting time for each attraction of a theme park is one of most important ways to gain high service quality. This paper proposes a smart queue system for theme park based on RFID technology. In our setup, each visitor wears RFID tag to record local information. Then all visitors are classified into three types in the proposed system. Finally, smart queue mechanism is built for an attraction in theme park based on the visitor type and entry time. The smart queue system provide a better experience in line and shorten the waiting time for visitors. Furthermore, the theme park operators can easily use real-time movement data of the visitors to improve the management strategy.