Policy issues: Allowing mobile operators to provide specialized e-services in Bangladesh

E-Service in Bangladesh has become a catalytic agent for empowering additional effective government services. This article investigates issue covering clues on IT policy about the implementation of marketable commercial services as mobile e-services under the boundary expansion issue of large organization like Mobile Network Operator. In Bangladesh, Specialized services are provided by different vendors, where the service quality is always differed, because there is no integration of such collaboration. Operators can play a vital role by enabling the service through Value Added Service (VAS). Users and providers can find solutions that can help to increase penetration of this untouched sector. In this article, we organize some issues, provisioning approximately resilient guideline to the operators, so that operators cannot play monopoly and ensure a healthy competition. It concentrate on the effects of within and between standards race and competition between operators on performance developing and adopting new VAS services like e-health, as swelling of penetration of mobile services. Our empirical exploration provides an indication of introduction of specialized VAS service over Mobile Network, so users of the core services will be migrated to new data services. Finally, the control of the service level agreement of e-services with fair practice of competition among operators to positively change the curve of specialized service penetration is investigated.