Evaluation of key performance indicators of smartcities by Delphi analysis

Key performance indicators act as a major flag post in the field of assessment and review. They not only describe the need for protocols and the infrastructure put in place but they also make us answer and reinvestigate the pertinent issue for which the protocols were installed in the first place. Smart cities act as the ultimate cornerstone in the transformation of human society. A city amassing in electronic devices, state of art, information and communication technology with efficiency and sensibility at the heart of its architecture, not only needs the right mixture of the brain and the brawn but also needs an efficient set of performance indicators to evaluate its performance. With the grand Indian smart city program round the corner, we have evaluated the set of performance indicators set by the International Telecommunication Union so as to understand how many indicators will be required for full analysis of different test cases in a typical Indian city. A Delphi review has been done on the performance indicators, with the Delphi review committee having considerable amount of experience, knowledge and awareness in this field.