Return on investment for technology supported by business process management

Regarding the actual experiences although interest in return on investment - ROI methodology and its use has increased, people from business area argue that the use of this approach for technology application is difficult, which constitutes one paradigm to be broken. On the other hand, the benefits obtained with the use of technology in business process management - BPM have been increasingly in many companies of various sectors. The results from those earning opportunities are generating increased demand for technology application to automated process., however, in the most of the cases the gain evaluation is qualitative and subjective. This paper aims to present some factors to leave the exercise more clear using BPM approach and use it to prove Losses reduction based on date and facts using ROI methodology, speaking the sponsor's language and avoiding long speeches. The suggested ROI approach was planned be tested in the manufacturing enterprise of household appliances to improve the present practice.