A Case for New Service System Development Method

The research on service engineering will promote the productivity, effectiveness, and efficiency of service system and service industry as well. This paper gives an overview of Service Engineering. The paper starts form Service logy, which is believed a new emerging discipline. We put forward the concept of service logy and describe the details of the scope and major content of it. Then we propose the lifecycle of service system and give the definition of service engineering. Take the bicycle renting system as an example, this paper illustrate the main steps of service engineering.