Acceptance of e-Government Services in Sudan: an Empirical Investigation

This paper uses the Technology Acceptance Model (TAM) to identify the factors influencing citizens' acceptance and intention to use e-government in Sudan. Specifically, a survey questionnaire was used to collect responses from a sample of (292) participants using the Electronic Passport and National ID services. Results from this study showed that the quality of services and advertising have significant impact on citizens' satisfaction and adoption of e-government services.