How API Documentation Fails

Formal documentation can be a crucial resource for learning to how to use an API. However, producing high-quality documentation can be nontrivial. Researchers investigated how 10 common documentation problems manifested themselves in practice. The results are based on two surveys of a total of 323 professional software developers and analysis of 179 API documentation units. The three severest problems were ambiguity, incompleteness, and incorrectness of content. The respondents often mentioned six of the 10 problems as "blockers"' that forced them to use another API.