Study of unfair competition between regulated and unregulated VoIP providers in the mixed of non and all-IP network era

All-IP network in Indonesia are still few in number. It is estimated that more than 5 years from now there are a combination of non-IP networks and all-IP network. At this time, an international VoIP service in Indonesia is given by the regulated and unregulated providers. The regulation of VoIP services are included in government regulation number KM.23.2002 about internet telephony for public use. The unregulated services is defined as the services outside the regulated one and broadly known as OTT (over - the - top) services. The difference between the regulated and unregulated studied from several aspects such as infrastructure, traffic, rates, and quality of service. This study has also found that the regulated VoIP have a better quality of service, otherwise unregulated VoIP service is cheaper. Recommendations resulting from this research is about how to make a fair regulation of VoIP. With proper regulation, the unregulated providers will change to a regulated provider, and will cooperate with the telecommunications network operators. This scheme will provide benefits for users and operators, as well as service providers.