Setting up an intellectual properties intermediary service: DMAIC way

Intellectual properties intermediary service increases the adoption of technologies within the company by commercializing external intellectual properties i.e. patents. This paper documents a DMAIC-like approach to establishing such intellectual properties intermediary services. This paper outlines the different challenges and solutions adopted to overcome the issues encountered during each phase of DMAIC "Define, Measure, Analyse, Improve and Control" in setting up this intermediary service. This paper is expected to serve as a useful reference to parties interested to set up similar intermediary services.