Motion design of service robot — Implementation to the robot

This research proposes the motion design for the service robot to give the positive impression to the human. The impression to the robot affects the quality of the service being provided by the robot. Thus the positive impression may maintain or improve the quality of the service. This paper, therefore, considers the normative motion to give the positive impression to users, and implements the motion to the robot and evaluates it. In order to give the positive impression to the users, we assume that if the robot motion is close to the human motion, the users have positive impression. For verifying this assumption, this paper derives the normative motion being mimic the human motion. This normative motions is described on the phase plane. On the phase plane, we can derive the common motion among the subjects. This motion is implemented to the robot and evaluated. By the evaluation experiment, it was confirmed that the impression of the normative motion gives users positive impression.